New clients
New clients and consultations
We believe a good consultation is an important part of getting the right result. We’ll take the time to talk through what you’re looking for, assess your hair and discuss what will work best for you.
Consultations
For colour changes, new client colours and extensions, a consultation will be required before your appointment so we can make sure we’re all on the same page, carry out any necessary patch tests and strand tests and make sure we’re fully prepared for your appointment.
Patch and strand tests
TODO: Emilia, how long before a colour appointment does a patch test need to be done, and when do you do strand tests?
Cancellations
TODO: Emilia, what is your cancellation policy (notice needed, any deposit or fee)?
Ready for your next hair appointment?
We’d love to welcome you at Thatchairs Hair & Body!